RESPONSIBLE GAMING

Responsible Gambling — Safe Gaming with burma7

Gambling should be for fun. At burma7, our players are always protected through spending controls, self-exclusion, and educational resources.

21+ | Safe Gambling
Introduction

Gambling — Part of Fun

Online gambling is meant for entertainment and recreation. However, burma7 understands that gambling can become a problem for anyone. That is why we provide tools and steps to help players stay in control on their own terms. Do not see gambling as a way to earn income — play for fun, and only with money you can afford to lose.

At burma7, the health and safety of our players matter just as much as the games. On this page you will find information on responsible gambling, control tools, and self-assessment guides.

21+

The burma7 platform is for players aged 21 and above only. If a family member or friend under 21 is using our platform, please notify us immediately. Accounts belonging to anyone under 21 will be closed right away.

Protection Tools

burma7's Protection Tools

We provide these tools to help you keep your gambling in check.

Deposit Limit

You can set a maximum amount you are allowed to deposit within a day, a week, or a month. It is the best way to manage your own budget. You can set this limit by contacting Support.

Time-Out

When you want a short break from gambling, you can use Time-Out. You can pause for 24 hours, 7 days, or 30 days, and your account cannot be accessed during that period.

Self-Exclusion

When you feel that gambling is becoming a problem, you can request Self-Exclusion. During the exclusion period, account access and deposits will be suspended.

Account Suspension

If you want more control over how long you spend gambling, you can temporarily suspend your account. Contact the Support Team and you can have it excluded at any time.

View Gambling History

You can view your game history and transaction history. These records help you keep track of yourself.

24/7 Support

For any questions about gambling problems, you can reach our support team in Myanmar language via 24/7 Live Chat. No need to feel embarrassed — we are here to help.

Warnings

Signs of a Gambling Problem

If you or a family member shows any of the following signs, gambling may have become a problem.

  • Gambling regularly in hopes of winning back lost money
  • Spending more than intended without realising how much gambling is costing
  • Gambling causing damage to relationships, work, or education
  • Hiding gambling from family members
  • Deciding to stop gambling but being unable to do so
  • Taking out loans or selling belongings to fund gambling
  • Feeling restless or uneasy when unable to gamble
Responsible Gambling Tips

Tips to Keep the Fun Going

Follow these tips to keep gambling a safe and enjoyable activity.

  • Set a budget for how much you are willing to lose before you start playing
  • Limit how long you play in one session — for example, one hour
  • Always remember that gambling is for entertainment only
  • Keep your household money separate from the money you are willing to lose
  • Continue enjoying other activities outside of gambling
  • Avoid chasing losses after a losing session
  • If you suspect a problem is developing, contact Support straight away
SELF-EXCLUSION

How to Use Self-Exclusion

If you feel that gambling has become a problem, you can request self-exclusion by following these steps.

1

Open Live Chat

Open burma7's 24/7 Live Chat and contact the Support Team in Myanmar language.

2

Choose Your Exclusion Period

Tell us how long you want to be excluded — you can choose 30 days, 90 days, or 1 year.

3

Account Suspended

Once your self-exclusion request is made, your account will be suspended immediately and deposits will be blocked.

4

You Can Return After the Period Ends

After the exclusion period is over, you can contact the Support Team to reopen your account.

During the exclusion period, we do not allow you to open another account or play using a friend's account. Responsible gambling is your own decision.

Get Help

We Are By Your Side

Contact the burma7 Support Team

For any questions about gambling problems — whether it is setting a deposit limit, taking a time-out, or requesting self-exclusion — we are always here. No embarrassment, no judgment — you can speak openly with us.

24/7 Myanmar Language Live Chat
We put our players' wellbeing before games

Play at burma7 with responsible gaming

Set your own limits and create a gaming environment that keeps things fun.

FAQ

Responsible Gaming FAQ

Contact burma7's 24/7 Live Chat and tell the team your preferred daily, weekly, or monthly limit. The Support Team will apply it to your account right away. If you want to lower the limit, you can request a change after a 7-day waiting period — this is in place for your safety.

Any remaining balance can be withdrawn at the time you request Self-Exclusion. The minimum withdrawal amount is 30,000 Ks and will be processed within 1 hour. Contact the Support Team for help with the withdrawal process.

Time-Out is a short break from gambling (24 hours up to 30 days), and your account reopens automatically when the period ends. Self-Exclusion is for more serious, longer-term issues — your account can only be reopened after the set period, under the supervision of the Support Team.

Chasing losses by gambling non-stop, gambling affecting your family or work, hiding your gambling from others, or saying you will stop but being unable to — if you recognise any of these signs in yourself, please contact our Support Team.

If you know a family member or friend under 21 who is using burma7, email us at [email protected] or contact us via Live Chat. We will investigate immediately and close that account.

You can reach our Support Team via burma7's 24/7 Live Chat or at [email protected]. We are ready to assist in Burmese and can set up control tools for you. All contact is handled confidentially to protect your privacy.